DEEPwell AI Digital Terms And Conditions

Updated November 20, 2024

1. Acceptance of Terms

1.1. Welcome to DEEPwell AI Digital, ("DEEPwell AI" "we," "us," or "our"). By accessing or using our services, including our AI programs, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

1.2. These Terms and Conditions govern your use of our website, AI chatbots, database re-activation, reputation management, lead automation, and any related services offered by DEEPwell AI.

2. Description of Services

2.1. DEEPwell AI specializes in providing AI programs, including but not limited to AI chatbots, database re-activation, reputation management, and lead automation services for businesses and organizations.

2.2. Our services may be subject to additional terms and conditions or service-level agreements as agreed upon with our clients.

3. Registration and Accounts

3.1. You may be required to create an account or provide certain information to access certain features of our services. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary.

3.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Use of Services

4.1. You agree to use our services in accordance with all applicable laws, regulations, and these Terms and Conditions.

4.2. You may not use our services for any unlawful or unauthorized purpose, including but not limited to sending unsolicited communications or engaging in any form of harassment or fraud.

4.3. You are responsible for all content and data you submit or transmit through our services, and you grant us the right to use, store, and process such content as necessary to provide our services.

5. Fees and Payment

5.1. Our fees for services are specified in our service agreements or pricing plans. You agree to pay all applicable fees in accordance with the terms agreed upon with DEEPwell AI.

5.2. Payment terms, including billing cycles and payment methods, will be communicated to you when you engage with our services.

6. Privacy and Data Security

6.1. We take your privacy seriously and will handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy.

6.2. While we take reasonable measures to protect your data, you acknowledge that no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Intellectual Property

7.1. All content, trademarks, logos, and intellectual property associated with V1Leads are the property of V1Leads or its licensors. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

8. Termination

8.1. We reserve the right to terminate or suspend your access to our services at our discretion and without prior notice if you violate these Terms and Conditions or engage in any activities that we deem harmful or inappropriate.

9. Limitation of Liability

9.1. DEEPwell AI shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our services.

10. Governing Law and Jurisdiction

10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

DEEPwell AI Digital
Email: [email protected]

DEEPwell AI A2P Policy

1. Introduction

At DEEPwell AI, we are committed to maintaining the highest standards of communication integrity and compliance with all relevant regulations, including those governing Application-to-Person (A2P) messaging. This policy outlines our approach to A2P messaging to ensure transparency, security, and respect for our users.

2. Purpose

The purpose of this policy is to:

- Define A2P messaging and its significance for v1Leads.

- Establish guidelines for the proper use of A2P messaging channels.

- Ensure compliance with all applicable laws, regulations, and industry standards.

- Safeguard user privacy and data security.

3. Definitions

- A2P Messaging: Communication sent from an application to an individual user.

- User Consent: Explicit permission from users to receive A2P messages.

- Content Filtering: Process of screening A2P message content to prevent spam, fraud, or inappropriate material.

- Compliance: Adherence to all relevant laws, regulations, and industry standards governing A2P messaging.

4. A2P Messaging Guidelines

- User Consent: We will obtain explicit consent from users before sending A2P messages. Consent may be obtained through opt-in mechanisms such as web forms, SMS keywords, or explicit user agreement.

- Content Filtering: All A2P message content will be subject to thorough screening to ensure compliance with our content guidelines and to prevent spam, fraud, or inappropriate material.

- Message Frequency: We will limit the frequency of A2P messages to avoid user inconvenience and ensure a positive user experience.

- Opt-out Mechanism: Users will have the option to easily opt-out of receiving A2P messages at any time. We will provide clear instructions on how to opt-out in all A2P communications.

- Data Protection: We will adhere to strict data protection standards when processing and storing user information for A2P messaging purposes. User data will be handled in accordance with our Privacy Policy and all applicable laws.

- Security: We will implement robust security measures to protect A2P messaging systems from unauthorized access, data breaches, and other security threats.

- Compliance: We will regularly review and update our A2P messaging practices to ensure compliance with all relevant laws, regulations, and industry standards.

5. Responsibilities

- Management: Senior management is responsible for overseeing compliance with this policy and providing necessary resources to support A2P messaging operations.

- Compliance Officer: A designated compliance officer will be responsible for monitoring A2P messaging activities, conducting audits, and ensuring adherence to this policy.

- Employees: All employees involved in A2P messaging activities are responsible for familiarizing themselves with this policy and adhering to its provisions.

6. Training and Awareness

We will provide regular training and awareness programs to ensure that all employees involved in A2P messaging activities understand their responsibilities and are aware of the latest developments in A2P messaging regulations and best practices.

7. Enforcement

Violations of this policy may result in disciplinary action, up to and including termination of employment or legal action, depending on the severity of the violation and applicable laws.

8. Review and Revision

This policy will be reviewed periodically and revised as necessary to reflect changes in technology, regulations, or business practices.

9. Contact Information

If you have any questions or concerns about our A2P policy, please contact DEEPwell AI at [email protected].

10.Cancellation Policy: Users can cancel any of our programs with 30 days written notice.