DEEPwell AI Digital Privacy Policy

Updated November 20, 2024


1. Introduction

Welcome to DeepWell AI Digital ("DEEPwell AI," "we," "us," or "our"). DEEPwell AI Digital, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal data when you visit our website or engage with our AI programs, including AI chatbots, database re-activation, reputation management, and lead automation services.

By using our services or providing your personal information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1.

Information You Provide:

We may collect personal information you voluntarily provide to us when you interact with our website or our AI programs. This information may include but is not limited to:

Name, Email address, Contact information, Company name, Billing information, Content submitted through our services

2.2.

Automatically Collected Information:

We may collect certain information automatically when you visit our website or use our services, including:

IP address, Browser type and version Operating system, Date and time of access, Referring website, Usage data related to our services

2.3.

Cookies and Similar Technologies:

We may use cookies, web beacons, and similar technologies to collect information about your interactions with our website. For more information, please review our Cookie Policy.

3. How We Use Your Information

We may use your personal information for the following purposes:

3.1.

Providing Services:

To provide you with the services you request, including AI chatbots, database re-activation, reputation management, and lead automation.

3.2.

Communication:

To communicate with you regarding our services, updates, and other relevant information.

3.3.

Marketing:

To send you marketing materials, newsletters, and promotional offers. You can opt-out of these communications at any time.

3.4.

Analytics:

To analyze and improve our services, website, and user experience.

3.5.

Legal Compliance:

To comply with legal obligations and resolve disputes.

4. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

4.1.

Service Providers:

We may share your data with third-party service providers who assist us in delivering our services. These providers are obligated to maintain the confidentiality and security of your information.

4.2.

Legal Obligations:

We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.

4.3.

Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

6.1.

Access and Correction:

You have the right to access and correct your personal information held by us.

6.2.

Withdraw Consent:

You can withdraw your consent to the processing of your personal data at any time, where applicable.

6.3.

Opt-Out:

You can opt-out of receiving marketing communications from us by following the instructions provided in our communications.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

DEEPwell AI Digital
Email:

[email protected]. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a revised Privacy Policy on our website.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

Certainly! Here's a sample A2P (Application-to-Person) policy for DEEPwell AI

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DEEPwell AI A2P Policy

1. Introduction

At DEEPwell AI, we are committed to maintaining the highest standards of communication integrity and compliance with all relevant regulations, including those governing Application-to-Person (A2P) messaging. This policy outlines our approach to A2P messaging to ensure transparency, security, and respect for our users.

2. Purpose

The purpose of this policy is to:

- Define A2P messaging and its significance for DEEPwell AI.

- Establish guidelines for the proper use of A2P messaging channels.

- Ensure compliance with all applicable laws, regulations, and industry standards.

- Safeguard user privacy and data security.

3. Definitions

- A2P Messaging: Communication sent from an application to an individual user.

- User Consent: Explicit permission from users to receive A2P messages.

- Content Filtering: Process of screening A2P message content to prevent spam, fraud, or inappropriate material.

- Compliance: Adherence to all relevant laws, regulations, and industry standards governing A2P messaging.

4. A2P Messaging Guidelines

- User Consent: We will obtain explicit consent from users before sending A2P messages. Consent may be obtained through opt-in mechanisms such as web forms, SMS keywords, or explicit user agreement.

- Content Filtering: All A2P message content will be subject to thorough screening to ensure compliance with our content guidelines and to prevent spam, fraud, or inappropriate material.

- Message Frequency: We will limit the frequency of A2P messages to avoid user inconvenience and ensure a positive user experience.

- Opt-out Mechanism: Users will have the option to easily opt-out of receiving A2P messages at any time. We will provide clear instructions on how to opt-out in all A2P communications.

- Data Protection: We will adhere to strict data protection standards when processing and storing user information for A2P messaging purposes. User data will be handled in accordance with our Privacy Policy and all applicable laws.

- Security: We will implement robust security measures to protect A2P messaging systems from unauthorized access, data breaches, and other security threats.

- Compliance: We will regularly review and update our A2P messaging practices to ensure compliance with all relevant laws, regulations, and industry standards.

5. Responsibilities

- Management: Senior management is responsible for overseeing compliance with this policy and providing necessary resources to support A2P messaging operations.

- Compliance Officer: A designated compliance officer will be responsible for monitoring A2P messaging activities, conducting audits, and ensuring adherence to this policy.

- Employees: All employees involved in A2P messaging activities are responsible for familiarizing themselves with this policy and adhering to its provisions.

6. Training and Awareness

We will provide regular training and awareness programs to ensure that all employees involved in A2P messaging activities understand their responsibilities and are aware of the latest developments in A2P messaging regulations and best practices.

7. Enforcement

Violations of this policy may result in disciplinary action, up to and including termination of employment or legal action, depending on the severity of the violation and applicable laws.

8. Review and Revision

This policy will be reviewed periodically and revised as necessary to reflect changes in technology, regulations, or business practices.

9. Contact Information

If you have any questions or concerns about our A2P policy, please contact DEEPwell AI, at [email protected].